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Case studies

In the words of my Clients

Firefighting PM

“I often found myself operating very much in the ‘delivery detail’”

Emily was living in the delivery detail, which made it hard to step back & see the value she could add beyond task tracking. She signed up to move from being delivery focused to being confident in the strategic side of Project Management.

Emily BuddPershing Consultants
Since finishing
  • Accepted a new role
  • Clear on what is & is not in her control
  • Practical communication tools for real situations
“I feel I have moved from knowing what good Project Management looks like in theory, to having greater confidence in how to actually embody it in practice.”
reflectiveempoweringpractical
Firefighting PM

“I found it quite tricky navigating all the courses available”

Farida wanted formal training to consolidate what she was learning in her day to day role, & found it hard to choose between all the courses on offer. The directors at EEDN recommended BuiltWell.

Farida DedesAssistant Project Manager, EEDN
Since finishing
  • A structured framework instead of making it up as she goes
  • Tools to put wellbeing good practice into action
  • Tangible takeaways used straight away
“Since joining the industry this has to be hands down the best course I have been on.”
wholesomecomprehensiveengaging
Firefighting PM

“I had some exposure to high intensity projects and did not necessarily know how to navigate this”

Serina was early in her career as a Project Manager & had already been exposed to high intensity projects. She wanted to know how to navigate them without escalating so early on.

Serina MohammedSignature Programme student
Since finishing
  • Keeps clients on board by giving them visibility
  • Builds rapport so relationships stay collaborative
  • Audits every conversation, however small
“Ensure all comms are audited - a known unknown is better than an unknown known!”
excitingfast pacedinteresting
Accidental PM

“I was an editorial department head and used to leading projects in a very informal and slightly chaotic way”

Molly ran projects informally as an editorial department head & wanted to upskill. She had struggled with burnout & crippling stress, & her wellbeing had been knocked in the workplace.

Molly PriceEditor
Since finishing
  • A confident freelancer
  • Asks the important questions at the start
  • Confidence at an all time high
“I’ve already made huge changes to the way I do things!”
empoweringinvaluablechallenging (in a good way)
Accidental PM

“Realising how much of this I have done throughout my career”

Loreen had done much of this work throughout her career without a process to show for it. Rachael adapted the programme to her existing experience, & the framework gave her a way to sell her skills & expertise.

Loreen Fraser-OwusuService Delivery Lead & Global Head of Comms
Since finishing
  • A clear framework she can apply wherever she works
  • Can articulate her capability as a Project Management professional
  • New confidence in how to sell herself in future roles
“It was like having a personal coach for two months”
empoweringenhancingpractical

Corporate training

Here's what past participants have said

AECOM
“Highly recommended. Great instructor, inclusive format and informative content.”
Clark TownleyAECOM
AECOM
“Rachael is a great course leader and very enthusiastic! The course content is great and very engaging. I have left the course feeling more confident and would highly recommend the course to others. If given the opportunity I would love to take more of Rachael’s courses.”
Tanya ChanderAECOM
“Confident, experienced & knowledgeable Project Management facilitator.”
Paul HickmottThames Water
“Rachael made [the course] engaging & I felt comfortable sharing my experience & challenges. Highly recommend doing this training & I look forward to future CPD with Rachael. Interactive, good length of time, a safe space and useful to learn or reconfirm what we are doing.”
Kevin BrownThames Water
Bupa
“Rachael is without doubt one of the best Project Managers I have worked with… organised, structured, focused and tenacious. She is proactive, thinking around the activities, identifying other connected parts and anticipating their implication to ensure all dots are joined.”
Simon SmileBupa
Colliers
“Rachael is a fabulous trainer and mentor, and I found her at a perfect juncture in my career. Rachael’s programmes have a splendid balance of material, reflection and mentorship. I have learned so much about myself as a leader, grown in confidence (and bagged that senior promotion!) and learnt to put wellbeing first. I look forward to working with Rachael more.”
Laura HoranColliers
“For my PMO accreditation, I wanted to use a reputable and well regarded training organisation, and having been in the region for 19 years, BuiltWell was the obvious choice. Rachael is brilliant, the training is engaging and thought provoking and the delivery of the subject matter keeps it really engaging. I liked the references to real life case studies and also Rachael’s questions throughout the training which help you to visualise the techniques working in practice on a project. The analysis of how our brains work was brilliant and I have already implemented these practices (such as chunking) into my daily routine for greater efficiency. I highly recommend BuiltWell to advance your professional development.”
Sophie TannousDirector of Business Development
“Rachael’s session was extremely useful at making me feel not alone in the stressful world of Project Management. Her friendly and open manner resonated well within our group, and we all had a few laughs throughout the session, which is invaluable when the subject area can become quite heavy.”
Mica VandenBRIC by BRIC 2025
“We provide a training programme on residential housing building for graduates and new entrant members of staff working in social housing development - we purposely asked Rachael to present her excellent programme on stress management and wellbeing on the first day of the programme. Given the current position regarding health and wellbeing in the UK construction workforce, we wanted to give this maximum profile and importance.”
SeanBRIC by BRIC 2025

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